There are plenty of things that can go wrong with our Canon scanner, from it not properly installing, to the computer being unable to recognize it, to spots on our scanned images. Canon makes with a wide variety of scanners, both of the home and office, and they all work differently, that makes generalized for troubleshooting difficult. There are many Canon-specific resources, though, and one well-known troubleshooting issue that all Canon scanner users should be known about it.
1. Download the manual for the specific scanner from Canon's download library. Canon's library gives consumers access to manuals and guides for nearly every product in their line. The search system is very easy to use. Search by the product type of the scanner and then select to the name of our specific product. This is a good resource to keep on hand for the troubleshooting.
2. Use of the Canon scanner section of FixYa. FixYa is a most popular computer site that offers troubleshooting advice for all kinds of systems and products.
3. Find our scanner on FixYa by first selecting the type of scanner. Canon scanner types are divided to film scanner, flatbed scanner, pass-through scanner and path-through scanner categories. Once we click on the scanner type, a list of scanners will come up. Find the model number of our scanner on the list.
4. Click to the Troubleshooting & Support beneath the scanner name. A list of user for asked questions will appear. It is possible that our question has already been asked and answered. If not, we can click "Post a New Problem". This will allow we to enter our question and get any response from someone who knows how can fix to the problem.
5. Deal to the one of the most common issues of Canon scanner. Users of many different kinds of Canon scanner have gotten the message "cannot communicate with scanner". Often to this error is a cable issue and can be fixed by replacing to the USB cable which is connecting to the scanner to the computer with a high-quality cable.
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